Blue Life Pools (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, request pool services, schedule maintenance, or otherwise interact with our business.

Please read this Privacy Policy carefully. By accessing our website or providing personal information to us, you consent to the practices described below.

1. Information We Collect

We collect both personal and non-personal information to operate, improve, and deliver our pool services effectively.

A. Personal Information

We may collect personal information that you voluntarily provide, including:

Contact Information:
Name, phone number, email address, home address, service address, and billing address.

Payment Information:
Payment details processed through secure third-party payment processors (e.g., Stripe, Square).
We do not store full credit card numbers on our servers.

Service Details:
Pool service history, maintenance records, product purchases, quotes, inspection details, and appointment information.

Communications:
Information provided through calls, emails, messages, contact forms, or customer service interactions.

Voluntary Submissions:
Information submitted through surveys, service feedback, project requests, or promotional inquiries.

B. Non-Personal Information

We may automatically collect certain non-identifying data, such as:

IP address and approximate location

Device type, browser, and operating system

Website usage data (via cookies, analytics tools, and log files)

Referring websites or advertisements

Time spent on pages and navigation patterns

2. How We Use Your Information

We use your information to provide and enhance our pool services, including:

Scheduling pool cleanings, repairs, maintenance, and inspections

Processing payments, invoices, and service confirmations

Responding to questions, service requests, or warranty-related issues

Sending updates about appointments, service reminders, or promotions

Improving website functionality, service quality, and customer experience

Protecting against fraud, unauthorized access, or illegal activity

Complying with legal, regulatory, or contractual obligations

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share it with trusted partners when necessary.

A. Service Providers

We may share information with third-party vendors who assist us with:

Payment processing (e.g., Stripe, Square)

Scheduling and CRM systems

Email marketing or communication services

Advertising and remarketing platforms

Service technicians, subcontractors, or logistics partners

We only share what is required for them to perform their services.

B. Legal Obligations

We may disclose your information if required to comply with:

Law enforcement requests

Court orders or subpoenas

Applicable laws or regulatory requirements

Protection of our rights, property, or safety

C. Business Transfers

If Blue Life Pools undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the business assets.

4. Your Privacy Rights

Your rights may vary depending on your location.

A. California Residents (CCPA)

California residents have the right to:

Know what personal information we collect and how it’s used

Request deletion of personal information

Request disclosure of any third-party sharing (if applicable)

Opt out of any “data selling” practices (we do not sell data)

Exercise these rights without discrimination

To exercise your rights, contact us at:
📧 [email protected]
📞 (813) [Insert phone number, or provide yours if needed]

B. EU/EEA Residents (GDPR)

Residents of the EU/EEA have the right to:

Access, correct, or delete personal data

Restrict or object to processing

Request data portability

Withdraw consent at any time

5. Data Retention

We retain your information for as long as necessary to support:

Service records and warranties

Legal and tax obligations

Ongoing customer relationships

Business operations and continuity

When information is no longer needed, we securely delete or anonymize it.

6. Security of Your Information

We take reasonable administrative, technical, and physical measures to safeguard your data.
While no online system is completely secure, we use industry-standard security tools and practices to protect your information from unauthorized access or misuse.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Website functionality

Analytics and performance monitoring

Advertising, retargeting, and marketing

You may disable cookies through your browser, but some features may not function properly.

8. Third-Party Links

Our website may contain links to external sites, such as manufacturers, financing partners, or product vendors.
We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If you believe a child has provided information, contact us and we will promptly delete it.

10. Your Choices

You have options regarding your personal information:

Marketing Emails: Unsubscribe at any time.

Cookies: Adjust browser settings.

Data Requests: Contact us to access, update, or delete personal data.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated Effective Date.
Continued use of our website or services signifies acceptance of the updated policy.

12. Contact Us

For questions, concerns, or privacy requests, contact us at:

Blue Life Pools
📍 811 E 131st Ave, Tampa, FL 33612
📧 [email protected]
📞 (813)213-4333